• Income Collection: We manage all rental income on your behalf, ensuring every payment is received and recorded.

• Monitoring & Follow-Up: Any flagged or outstanding items are promptly followed up to maintain smooth cash flow.

• Monthly Disbursement: At the end of each month, all funds are directly credited into your nominated account. Alongside this, you’ll receive a detailed monthly statement outlining all activities related to your property.

• Annual Summary: At the end of the financial year, we provide a clear, consolidated summary of your property’s activity. This report is designed in the format accountants prefer, making tax time simple and stress-free.

• Zero Tolerance: We operate a strict No Tolerance policy for rent arrears.

• Proactive Monitoring: Rent payments are closely monitored to ensure they are received on time.

• Immediate Action: If a payment is missed, we take prompt steps to follow up with the tenant and resolve the matter quickly.

• Landlord Assurance: Our process is designed to protect your investment and maintain consistent cash flow.

• Comprehensive Screening: Every prospective tenant undergoes a thorough screening process, including background, reference, and affordability to pay rent.

• Property Match: We carefully assess applicants to ensure they are the right fit for your property and meet your requirements.

• Quality Tenants: Only the most suitable and reliable tenant is offered your property, giving you peace of mind that your investment is in safe hands.

• Professional Photography: We arrange high-quality photography to showcase your property at its very best.

• Strategic Advertising: Your property is advertised across the right platforms with carefully crafted listings designed to stand out.

• Maximum Impact: Our marketing approach is designed to “pack a punch,” attracting strong interest and ensuring we secure the right tenant quickly.

• Legal Requirement: All rental properties in New Zealand must comply with the Healthy Homes Standards.

• Certificate of Compliance: Tenancy Services requires a valid certificate of compliance to be attached to every tenancy agreement.

• Streamlined Process: We arrange this on your behalf through our trusted Healthy Homes inspector, making the process simple and stress-free.

• Follow-Up & Repairs: If any work is required to achieve compliance, we have reliable contractors available to complete the necessary improvements quickly and efficiently.

• Peace of Mind: This ensures your property meets all legal obligations, protects your tenants’ wellbeing, and safeguards your investment.

• Ongoing Monitoring: We regularly review your property’s rental performance against current market conditions.

• Market Alignment: Our goal is to ensure your property achieves a rent level that reflects its true value while remaining competitive.

• Tailored Approach: We balance market trends with the unique features of your property to set a rent that attracts quality tenants and maximises your return.

• Regular Updates: You’ll be kept informed of any recommended adjustments so your investment continues to perform at its best.

• Monthly Statements: A clear, easy-to-understand statement is prepared and emailed to you on the first day of every month, detailing all income and expenses related to your property.

• End-of-Year Summary: At the close of the financial year, we prepare and email a comprehensive annual statement. This summary consolidates all activity for the year and is designed in a format preferred by accountants, making tax preparation simple and efficient. 

• Four-Week Bond: We require all tenants to pay a bond equivalent to four weeks’ rent.

• Secure Lodgement: This bond is lodged with Tenancy Services in Wellington, in full compliance with New Zealand tenancy law.

• Protection for Landlords: The bond provides financial security against unpaid rent, damage beyond fair wear and tear, or breaches of the tenancy agreement.

• Transparency: Both landlord and tenant receive confirmation of the bond lodgement, ensuring the process is clear and accountable.

• Prompt Attention: All maintenance requests are attended to immediately to protect your property and keep tenants satisfied.

• Collaborative Approach: We discuss maintenance matters with you as they arise and work together to determine the best solution.

• Trusted Tradespeople: Our skilled and reliable tradespeople handle repairs efficiently, working closely with both you and us to ensure quality outcomes.

• Value-Adding Solutions: Beyond day-to-day maintenance, we also provide tailored recommendations for renovations, painting, garden care, and other improvements to enhance the value and appeal of your property.

Don’t wait—phone us today to discuss your requirements and take the next step toward stress-free property management.

• Initial Inspection: Every property is thoroughly inspected at the start of our management to establish a clear baseline condition.

• Regular Inspections: Ongoing inspections are carried out throughout the tenancy to ensure the property is well maintained and tenants are meeting their obligations.

• Insurance Compliance: All inspections are scheduled and documented in line with your property’s insurance policy requirements.

• Transparent Communication: We discuss inspection outcomes with you, providing detailed reports and recommendations where needed.